Privacy Policy

Last Updated: April 2024

At Keystone Duct Cleaning, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, and service address when you request a quote or book a cleaning service.

2. How We Use Your Information

We use your information to provide our services, process transactions, and communicate with you about your appointments.

3. SMS & Mobile Communication (Twilio Compliance)

By providing your phone number, you consent to receive text messages (SMS) from Keystone Duct Cleaning regarding your service requests, appointment reminders, and account updates.

  • Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to the number we sent the message from.
  • Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance.
  • Third-Party Sharing: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure.

5. Contact Us

If you have questions regarding this privacy policy, you may contact us at [KeystoneDC@gmail.com or 2152063013].

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